FAQ
General Questions
1. How Can You Guarantee My Anonymity?
First, no one will see your real name, address, email, or other personal data. Every customer gets a personal ID. Second, the website itself is protected with antivirus software and modern encryption that protects the data. Third, we have got a broad privacy policy that forbids us to use your personal information in any way.
2. Can I Count on All Paper Types, Even Specific Ones?
Yes, we write literally everything that can be written. You will find many options in our order form. If it cannot fit your request, you can create an inquiry to our support team, and we will update you with the answer in ten minutes.
3. Can You Help with Online Assignments?
Unfortunately, we cannot complete anything that requires registration or logging into any web service.
4. Can I Pay for My Paper After the Delivery?
Unfortunately, we do not have such an option right now. The payment made beforehand is a guarantee for you and our writer.
5. Are There any Free Pages in the Paper?
Yes, we add the Title and Reference pages to any paper for free.
6. What Does the VIP Customer Service Mean?
It means the highest priority for our most dedicated managers. Your emails are answered among the first, and you receive SMS notifications about the progress of your paper.
Placing an Order
1. How to Book a Paper?
You can find the ordering form on your site. Contact the support if you need help with it.
2. I Have Booked a Paper. How Long Will It Take to Find the Writer?
Usually, it is a matter of minutes. The answer will depend on the field, order details, and your personal instructions.
Managing Your Order
1. How Can I Add Additional Info to My Order?
If you have already booked a paper, it is better to use a direct chat with a writer. There, you can deliver all the new instructions or information pieces if you get any.
2. Can I Make Changes in My Order?
You can change everything you need in the order details before you pay for the order. As soon as we receive your payment, the order is considered to be started, and the task is slightly more difficult right now. Anyway, you need to contact customer support and a writer to clarify everything directly. Note that some changes might require additional payments.
3. Can I Upload a Document to My Order?
Yes, you can do it in the special field when you book a paper in the ordering form. Otherwise, you can do the same via the support team.
Receiving Your Order
1. When Do I Get My Complete Paper?
We are obliged to deliver the final draft of your work by the deadline you have chosen. If you want to update the deadline, contact the support team, and we will act accordingly.
2. Where Can I Find My Complete Paper?
You will find it in the control panel of the order. From there, you can check the paper, approve it, and get it in any format you need.
3. What if My Paper Is Late?
In this case, you need to contact the support manager. Occasionally, the writer uploads the paper, but a client cannot see it in the control panel. If the writer is truly late, we contact them immediately and ask them to deliver the paper ASAP. If you do not need it by the point, you fall under the circumstances of a 100% refund.
Pricing and Discounts
1. How Much Will My Paper Cost?
The prices at our service start from $10. However, you need to consider the price-affecting parameters, like the deadline, type of the paper, level of writing, the service you need, and so on. Use the calculator to find out the price beforehand.
2. Are There Any Discounts?
Yes, we have got two ways to save your money. The first discount activates when the order price reaches $500 or $1,000. The second way is the loyalty program, which activates after the first order with us and accumulates with the further progress. It is possible to reach 15% for every order. In addition, we have got a referral program that will help you to earn some money.
Safety and Quality
1. Can I Get My Money Back?
Yes, you have a right to do it in case of a serious agreement violation from our side. We recommend considering the revision option first and seeing through the corresponding pages of refund and revision guarantees on our site.
2. Do I Get an Original Paper?
Yes, we do not sell already written papers. We do not copy and paste the text from the other sources either. You always get a paper with no plagiarism. You can order a corresponding report to be completely sure.
3. I Do Not Like My Paper. What Should I Do?
In such a horrible case, you should contact the support team and order a revision. We will deliver all the corrections to the writer, and they will do everything needed to leave you satisfied.
4. Will I Get Certain Formatting of My Paper?
Yes, you will. Check the order form carefully. There, you will find a list of acceptable styles we can apply to your paper (APA, MLA, Turabian, Harvard, Chicago).
My Writer
1. What Writers Write My Papers?
You will receive a dedicated professional with a proven degree in the field where your paper belongs. Our writers originate from many English-speaking countries. Before starting a job, a candidate must pass qualification, language, and style knowledge tests. That is why you always get a genuine professional working for you.
2. Can I Choose the Best of the Best?
Yes, it is possible to choose from several categories of writers. The ranking is based on the clients’ testimonials, reviews, and the performance ratios of the writers. It is possible to assign the best employees of our company to help you out with a paper.
3. Can a Writer I Like Help Me Again?
Yes, sure! The only thing to consider is the deadline: your favorite writer might be busy, so we usually accept 24h+ deadlines with such a requirement. Contact the support team to fulfill such a request.
4. Can I Speak to My Writer Directly?
Yes, you can do it through the special messaging system of our service. Furthermore, you can deliver your messages through the support system as well.